Specialization: ENGINEERING MECHANICAL OR AUTOMOTIVE
Job description:
- Joint responsibility for all contactor related technical topics of assigned customer
- Technical Lead for customer projects in the contactors group
- Clarification of technical requirements and definition of product configuration and details: alignment with customer, sales, FAE and other involved departments
- Provide technical information that is required for quoting
- Coordination and scheduling of projects in cooperation with other involved departments
- Assignment and communication of tasks to the contactor’s designer
- Guidance and supervision of involved project members
- Responsible for the performance (design related) of our products at our customers
- Cooperation with customers, FAE and post sales to solve technical problems at customer
- Onsite troubleshooting at customers word wide to analyze and solve technical issues
- Investigation of customer RMA´s and report generation
- Monitor of product performance at customers and recommend product improvements as needed
- Support our sales organization to promote and sell our products (e.g. technical discussion and technical product presentation on site)
- Support and substitution of other lead engineers worldwide
- Teamwork culture by leading an Engineering team to meet KPI
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