ServiceNow Technical Project Manager

Key Responsibilities:

• Develop comprehensive project plans, timelines, milestones, and resource allocation strategies.

• Manage end-to-end project execution including development, configuration, integration, testing, and deployment.

• Track project progress, dependencies, risks, and issues, ensuring timely resolution.

• Coordinate cross-functional teams, vendors, architects, developers, and stakeholders.

• Ensure adherence to ServiceNow development standards, governance policies, and compliance requirements.

• Oversee quality assurance processes, review deliverables, and validate testing outcomes.

• Manage change management activities, communication plans, and user adoption initiatives.

• Monitor budget utilization and resource planning to ensure cost-effective delivery.

• Support integration of ServiceNow modules with enterprise systems to ensure operational efficiency and scalability.