ServiceNow Integration Hub Engineer

Location: Kuala Lumpur
Job ID: SSK108

Specialization: IT OR COMPUTER SOFTWARE

Job description:

Key Responsibilities:

  • Design integration architecture for ServiceNow modules in alignment with enterprise standards.

  • Develop integrations using REST/SOAP APIs, MID Servers, web services, and Integration Hub.

  • Perform data mapping, transformation, and validation to ensure data accuracy and synchronization across systems.

  • Integrate and support automated workflows using Flow Designer and orchestration tools.

  • Monitor integration health and performance, troubleshoot issues, and implement fixes.

  • Conduct integration testing and validation before production deployment.

  • Maintain documentation of integration designs, configurations, test cases, and troubleshooting guides.

  • Build and maintain dashboards using integrated data to support reporting and operational visibility.

  • Collaborate with architects, developers, operations teams, and business stakeholders to ensure reliable and scalable integrations.



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