Sales Engineer - Remote

Job Description:

• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Accomplishes marketing and organization mission by completing related results as needed.
• Develop and maintain strong business relationships with new and existing customers.
• Develop and establish sales strategies to generate revenue and expand market share.
• Develop specific plans to ensure revenue growth in all company’s products.
• Actively develop account development strategies to increase Sales figure from existing as well as new customers.
• Accountable for meeting sales targets and marketing objectives as well as new market developments.
• Monitors market trends and competition.
• Submit timely sales report on weekly, monthly basis.
• Assist customers on any technical issues and building good rapport with customers.
• Demonstrate strong product, technical and marketing knowledge with a thorough understanding of the technical aspects of the job.
• Organize product training, seminar, product introduction for all levels of people as well as to ensure trainees are well trained with successful certification.
• On-site support to perform checks, gather information, analyse customers' needs and early failures, make product recommendations, perform testing & follow-ups.
• Post-Sales analysis of technical problems, troubleshooting, service and perform product testing to help improve product reliability, safety and maintainability etc.
• Manage and maintain technical documents, certifications as well as to develop the training program with tests and update it on an on-going basis.
• Ensure ample stock of marketing and training materials.
• Handle claims and complaints from customers efficiently and professionally and feedback the same to the relevant department and/or factory for effective solutions.
• Undertaking any other sales related tasks that may be required by your Superior from time to time.

Requirements:

• Degree in Engineering or related.
• Need 3 or 4 years of experience in Sales and / or engineering 
• Able to speak Mandarin (as you will be dealing with mandarin speaking clients)