Assistant Operations Manager

Assistant Operations Manager / Operations Manager

Location: Pasir Gudang, Johor
\nIndustry: Palm Oil Refinery / Manufacturing
\nEmployment Type: Full-Time
\nSalary Range: RM7,000 – RM10,000 (depending on experience & qualifications)
\nWorking Hours: Monday–Friday (8:30am–5:30pm) / Manager level (9:00am–6:00pm)

We are seeking an experienced Assistant Operations Manager / Operations Manager to join a well-established manufacturing company in Pasir Gudang. This role oversees the full spectrum of operations including logistics, inventory, tank farm management, weighbridge, compliance, documentation, and customer fulfilment to ensure seamless day-to-day efficiency within the refinery environment.

Key Responsibilities

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• Oversee daily operations including receiving, despatch, tank farm activities, and weighbridge functions.
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• Manage raw material and finished product inventory; prepare accurate planning charts in coordination with Marketing and Production teams.
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• Monitor stock variances closely and initiate prompt corrective actions when necessary.
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• Ensure timely and accurate delivery to domestic and international customers.
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• Work closely with Laboratory teams to address quality matters and customer complaints.
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• Liaise with shipping agents, port authorities, logistics partners, and stakeholders to ensure smooth operations.
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• Supervise preparation and verification of shipping, export, and customs documentation.
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• Ensure compliance with trade regulations, customs requirements, and internal policies.
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• Monitor, analyse, and control logistics and operational costs.
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• Ensure operational compliance with certifications: HACCP, GMP, HALAL, RSPO, MSPO, ISCC.
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• Lead workforce planning, coaching, training, and competency development for the operations team.
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• Promote a culture of accountability, collaboration, and continuous operational improvement.
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Job Requirements

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• Bachelor’s Degree in a relevant field.
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• Minimum 10 years of operational experience, preferably within a palm oil refinery or related industry.
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• Strong knowledge of refinery operations, logistics, inventory, and supply chain processes.
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• Familiarity with PORAM contracts, MPOB regulations, and Incoterms is an advantage.
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• Experience with SAP or similar ERP systems is preferred.
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• Strong communication, leadership, analytical, and problem-solving capabilities.
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• Ability to manage high-pressure situations and lead cross-functional teams effectively.
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Additional Information

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• Position is a replacement hire.
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• Two rounds of interviews (final with Senior Factory Manager).
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• Housing is not provided.
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• Successful candidates must be able to work on-site in Pasir Gudang.
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