General Purpose of Job

As a member of the GBS continuous improvement and business partnership (CI&BP) function, you

are responsible for driving and facilitating lean and process improvement initiatives across the

organization. This includes the development of supporting Lean mindset and culture, to drive

significant cost savings while maintaining / improving service quality. This role is responsible for

partnering with function leadership teams to assess current processes and identify key financial and

process improvement activities. You will also support the creation of the Lean/Continuous

Improvement (CI) vision and implementation of a strategy to reduce lead times, improve customer

(internal) responsiveness and communication, eliminate waste, and find efficiencies.

Prioritized Essential Functions and Responsibilities

• Responsible for driving and directing the execution of Lean Six Sigma (LSS) and continuous

improvement initiatives targeted towards financial benefits and significant process improvements

• Collaborate with key stakeholders (global process owners, functional leadership, etc.) to meet and

exceed CI targets aligned to strategic priorities and goals, that result in increased productivity and

significant cost savings

• Develop a strategy to deploy LSS techniques across the organization designed to drive the

continuous improvement program to higher levels of contribution

• Develop value stream maps for the organization and eliminate process waste through the

implementation of LSS techniques

• Lead and develop Lean facilitators and a continuous improvement culture

• Support management of a robust review process of CI initiatives, which involves scoping,

selecting, and prioritizing projects including an analysis of resource utilization

• Lead, facilitate and influence process improvement initiatives to feed, develop and grow the

CI/Lean pipeline and deliver year on year efficiencies

• Supervise all members of the LSS team directly and indirectly through their defined organizations

and provide mentoring, coaching and development on an ongoing basis. This includes

establishing a structure for on-going training – key to program success while serving as master

trainer of LSS tools and concepts to Green through Black Belts

• In collaboration with functional leadership, identify, engage, and manage talented candidates to

become Lean Six Sigma practitioners (Black belts and Green belts)

Other general responsibilities:

- Support continuous improvement transformation at GBS, including development of supporting

mindset and culture, to drive significant cost savings while maintaining / improving service quality