Team Member Support Coordinator

• Attends to both potential and existing team members by answering product and service questions, as well as providing information on products and services
• Key in team members orders
• Attend to team members complaints 
• Prepares daily sales report
• Solves customers’ problem, which may be complex or long outstanding problems 
• Attend events with customer for product related matters
• Advises member to send back the damaged and defective product for exchange
• Key in and records the exchange in the particular member’s account
• Coordinates and ensure the deliveries for repaired or exchanged items upon completion
• Handle team members compliance cases