Order to Cash (OTC) Accountant

Job Summary

The Order to Cash (OTC) Accountant will play a crucial role in ensuring timely and accurate completion of financial and accounting processes within the Shared Service Center (SSC). The role involves supporting the OTC Manager and ensuring high-quality services for the entities serviced by the SSC. This position is an excellent opportunity for individuals seeking a dynamic and collaborative work environment in a global organization.

Order to Cash Operations:

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  Execute end-to-end OtC processes, including payment processing, bank statement posting, allocations, and cash planning.

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  Ensure accurate financial postings in compliance with global accounting standards and SSC policies.

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  Monitor and maintain key balance sheet accounts (cash, bank, AR, and fleet-related accounts).

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  Allocate incoming and outgoing payments within agreed SLAs; follow up on unallocated or unclear payments.

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  Maintain and optimize Auto Bank/automated clearing settings to improve straight-through processing.

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Payment & Bank Management:

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  Prepare, validate, and review payment run files for accuracy and compliance.

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  Ensure timely payment approvals in line with the Group Finance Manual.

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  Update customer and vendor bank account details accurately and promptly.

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  Perform monthly bank reconciliations and ensure accurate reflection of bank balances.

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  Maintain updated bank accounts, user access, signatories, and approvers according to governance requirements.

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  Coordinate training and onboarding for new system users on bank-related processes.

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Cash & Liquidity Management:

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  Use Group Liquidity Planning tools to assess and manage cash positions.

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  Collaborate with Financial Business Partners (FBPs) and Group Treasury to execute short-term and long-term liquidity plans.

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  Provide transparency on cash forecast accuracy and propose funding solutions when required.

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Internal Controls & Compliance:

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  Execute tasks adhering to the ICS (Internal Control System) framework and internal control requirements.

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  Monitor compliance gaps and escalate issues to relevant stakeholders.

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  Support internal and external audits by providing OTC-related documentation and addressing audit queries.

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Process Improvement & Digitalization:

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  Identify opportunities to automate or enhance OTC processes using digital tools and technologies (e.g., SAP features, RPA, BI tools).

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  Challenge existing workflows to improve accuracy, efficiency, and service quality.

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  Participate in global standardization and optimization projects.

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Stakeholder Management & Team Collaboration:

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  Act as a trusted business partner to entities, treasury teams, FBPs, and other internal stakeholders.

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  Provide process insights and recommendations to support business decision-making.

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  Support onboarding, training, and knowledge sharing within the OTC team and cross-functional groups.

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  Contribute to building a collaborative, efficient, and service-oriented team environment.

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Qualifications and Experience

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• At least 2–3 years of experience in the Order to Cash function.
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• Hands-on experience with SAP and proficiency in its tools and features.
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• Relevant finance or accounting qualification; professional certification is an advantage.
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• Strong IT skills, with excellent knowledge of SAP.
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• Proactive, self-reliant, and enthusiastic individual with excellent communication skills.
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• Proven interpersonal and leadership capabilities.
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• Commitment to continuous learning and professional development.
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