Company background:

Our well-established client in a MNC equipment manufacturer supplying to semiconductor industry. They are looking for dynamic and result oriented candidates to fill their current job opening of Field Service Engineer/Staff Engineer, to be based in Bayan Lepas, Penang.

Benefits:

• 5 working days


• 13 months’ salary


• Fixed allowances and Mileage claim


• Insurance coverage and outpatient

Essential Duties and Responsibilities:

• Provides professional and courteous service to customers with a primary goal of complete customer satisfaction.


• Assists customers and other personnel in identifying and repairing equipment related process problems.


• Performs onsite preventative maintenance, clean equipment as required and verify the operational quality of equipment.


• Performs start-up, warranty, paid service and service contract activities. Performs hardware set-up on specified systems within established time frames.


• Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime.


• Troubleshoots and corrects process variations on systems. Diagnoses sources of hardware or process problems on equipment, facilities, or wafers.


• Recommends appropriate action and maintains ongoing awareness of existing and potential situations.


• Prepares and conducts local customer meetings and communicates orally with customers.


• Prepares and submits all required paperwork on a timely, routine basis.


• Maintains all assigned equipment logs and records promptly and thoroughly.


• Initiates purchase orders for parts and service.

Job Requirements:

• Minimum a Diploma/ Degree in engineering (Electronic/Electrical/Mechanical Engineering). 


• Engineer: Min 2 years of experience in related equipment. 


• Staff Engineer: Min 4 years of experience in related equipment. 


• Experience in installing/repairing Lithography/Nanoimprint Lithography/Wafer bonding/Metrology equipment is a must. 


• Advanced electromechanical troubleshooting skills.


• Knowledge of statistical process control.


• Knowledge of quality improvement process methods and terminology.


• Must have advanced PC skills.


• Ability to travel both domestically and internationally on short notice.


• Candidate must be willing to work in Bayan Lepas, Penang.