Operations Executive

Location: Kuala Lumpur
Job ID: KCA1


Job description:

Job Responsibilities

  • Steer sorting and inspection process standardization to meet quality expectation.  
  • Conduct SOP training and process audit in assigned depot.
  • Drive smooth and effective turnaround of company containers with optimum cost management.
  • Monitor inventory holding in assigned depot to improve fleet utilization rate.
  • Champion and drive inventory accuracy in assigned Depot.
  • Track list of import shipments arriving at port and ensuring documents availability.
  • Prepare and provide shipping documents to agents / liners.
  • Liaise with agents on application of custom permits.
  • Follow-up and resolve all clearance issues.
  • Ensure system transaction is updated accordingly.
  • Liaise with depot operator on export requirements.
  • Ensure system transaction is updated accordingly.
  • Perform freight booking for export.
  • Ensure that all shipping documents and permits are processed accordingly, and Bill of Lading is uploaded to system.
  • Maintenance of trucking rates.
  • Review that cost are correctly included in the system.
  • Work closely with Order Fulfillment team on order amendment, cancellation, or replacement.
  • Review with Order Fulfillment team to ensure all customers orders are delivered on-time.
  • Main contact point of outsourced transporter, bridging the communication with internal (Order Fulfillment team) and external (depot operator) stakeholders.
  • Work with Regional Operations Executive/Manager to conduct performance review with 3PL vendors.
  • Develop collaborative relationships with both external and internal stakeholders.
  • Undertake ad-hoc duties and tasks as and when required.

Job Requirements

  • At least Diploma or Degree in Supply Chain or Logistics with minimum 1 year of relevant working experience.
  • Hands-on operational experience particularly in container yard or multi-client warehouse is a plus.
  • Proficient in troubleshooting with strong problem-solving skills.
  • Ability to work independently with minimal supervision.
  • Computer literacy – Microsoft Office, Outlook etc.
  • Knowledge in OHSAS 18001/SS506, ISO 9001, Lean / Six Sigma will be advantage.
  • Proven ability to prioritize and meet time frames.



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