Merchant Onboarding

Location: Southpoint
Job ID: EEP81

Specialization: MARKETING OR BUSINESS DEVELOPMENT

Job description:

Company Overview:
\nOur client is a leading E-commerce platform in Malaysia, providing customers with an easy, secure, and fast online shopping experience. Join our dynamic team and be part of our commitment to delivering excellence in the digital retail landscape.

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Position Overview:
\nAs a Merchant Onboarding Specialist, you will be responsible for acquiring retail stores to become service points for the platform. You will manage the entire process from lead generation to onboarding, ensuring a smooth and successful partnership with new stores.

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Job Responsibilities:

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    Partner Acquisition: Acquire retail stores to become service points, offering parcel collection/drop-off services for sellers and buyers.

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    Target Locations: Pitch the service to stores based on a given list of targeted locations, and any eligible retail stores within a 250m radius. Eligible stores must be open at least 5.5 days a week, until 6 PM.

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    Process Handling: Manage the entire process from lead acquisition, contract signing, delivery of POSM (Point of Sale Materials), to onboarding and training of new partners.

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Job Requirements:

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    Language Proficiency: Good command of Malay, English, and Mandarin, both written and spoken.

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    Relationship Management: Strong relationship management skills.

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    Independence: Ability to work independently and meet targets.

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    Confidence: Able to pitch confidently and achieve sales targets.

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    Personality: Outgoing and strong negotiation skills.

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    Excel Knowledge: Basic knowledge of Excel, including data entry and simple spreadsheet management.

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    Education: SPM level education or above.

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    Logistics Knowledge: Knowledge of logistics-related operations is a plus.

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Additional Benefits:

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    Performance incentives

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    Career growth opportunities

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    Dynamic work environment with a collaborative team

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Working Hours:

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    Mon - Fri, 9:30 AM to 6:30 PM

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    On Ground: Work in the field

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