CHATBOT DATA SPECIALISTLocation: KL Eco City |
Job ID: EEP54 |
Specialization: E COMMERCE
* Sort and categorize chatbot conversations based on specific rules.
* Ensure data accuracy and adherence to company standards.
* Collaborate with teams to improve conversation categorization.
* Identify issues or trends in data affecting chatbot performance.
* Assist in maintaining tools and documentation for categorization.
* Be adaptable and work on additional tasks as needed.