Sales Management Executive/ManagerLocation: Kuala Lumpur |
Job ID: CCB4 |
Specialization: PROPERTY OR REAL ESTATE Job description:
RESPONSIBILITIES ➢ Daily Sales Management • To manage the credit control / collections of ageing debt of the Mall tenants. • To assist in formulating and improving credit policies and procedures in line with overall Company policy. • To oversee lease administration pertaining to tenant turnover report, bank guarantees, public liabilities, and general insurance policies. • Develop clear understanding about sales / turnover for shopping mall tenants. Collect tenants’ sales reports in timely manner for management reporting. • Conduct research and analysis on the sales data provided by tenants to address the performance gaps and understand the current market and competitive environment. • To analyze sales and explore improvement opportunities, keep track on monthly sales, conversion rate, turnover rate, rent to sales ratio, and marketing inputs conversion to sales and traffic. • To coordinate issue of collection reminders and replies to tenants’ queries. • Improve collection efficiency and maintain good business relationship with tenants and receivables. • To reconcile accounts with tenants, including initiating adjustments if necessary for collection. • Resolve escalated tenant’s issues and disputes regarding sales and services. • To coordinate credit checks on tenants and external parties before enter into any contract or agreement. • Coordinate with Sales Promotion department in ensuring that marketing initiatives support sales efforts are aligned to the business overall’s objectives. • Preparing reports on monthly sales information, credit reports, and relevant statistics for Management’s review. ➢ Cash Management • Directs cash management operations i.e. daily cash administration, management of current accounts and bank relations. • Reviews and drives improvements in cash management, ensuring financial obligations are met in accordance with the Company policies and procedures. • Follow up on the collection of monies owed from tenants and implementation of contractual terms. • Ensure all collections are banked-in to the Company bank account on time as per the Company policies and procedures. • All cash transactions are being filed and recorded accurately in a proper and organized manner. ➢ IT Management • Manage IT resources and system for the Retail Mall and ensure smooth running of all servers. • Monitor the Mall’s network infrastructure. • Oversee the implementation and administration of tenancy management system and POS system. • To involve in the planning of POS system and make sure all tenants to use it and reporting accurately. • Attend to tenant’s queries or issues in furnishing their sales data to the Sales Management team. • Provide technical guidance and support to the users. • Work closely with the company appointed IT consultant to resolve user’s queries / issues, at the same time improve / upgrade the existing system interface / POS system. • Ensure all IT processes carried out within the organization comply to the ICT policy and procedures. • To work closely with team members on the planning of service upgrade exercise for the Mall. • Recommend IT solutions as a strategic management tool towards higher productivity and cost efficiency. • Oversee the operations of Mall’s security system. QUALIFICATIONS AND EDUCATION REQUIREMENTS • Candidate must possess at least Post Graduate Diploma or Bachelor's Degree in Business Studies/ Administration / Management, IT / Computer Science or equivalent. • At least 6 years’ experience in similar capacity within retail or property development industry. Apply Now Back to Job Vacancies |