Specialization: SALES TELESALES OR TELEMARKETING
Job description:
Job Descriptions: - Drive great customer experience by driving awareness and understanding of myTukar’s products and services.
- Managing leads from myTukar’s online channel to provide an end-to-end service to provide a good customer journey when using myTukar’s services.
- Managing inbound and outbound calls and correspondences for sales and services.
- Provide accurate and complete information to customers on our products and services via whatsapp and calls.
- Uphold high standards in processing and maintaining customer records/correspondents while logging customer information into system/tools provided.
- Achieve monthly sales individual and team’s target.
- Keep team lead informed by submitting activity and result reports, such as daily sales reports and compliments.
- Assisting in resolving customer complaints by call and working with internal departments for follow ups.
- Able to work with minimum supervision.
Job Requirements: - Must have a minimum of SPM / Diploma / Degree.
- No experience required, fresh graduates are encouraged to apply.
- Only Malaysians Citizens are eligible to apply.
- Must be proficient in English.
- Willing to work on rotational shift and on weekend.
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