Specialization: BANKING OR FINANCIAL SERVICES
Job description:
RESPONSIBILITIES - Quality regimented calling on targeted customer to offer repayment assistance.
- To coordinate with internal/external stakeholders for agreement execution, documents & approvals till credit approval stage.
- To verify and perform KYC on application information in submitted documents.
- Monitoring and managing post RA repayment performance of customers.
- Managing inbound enquiries regarding repayment assistance / variation of agreement.
- Attending any other duties assigned by superior/HOD from time to time
REQUIREMENTS - Minimum Bachelor of Degree qualification in Business Administration/ Baking/ Finance or relevant working experience will be considered.
- Minimum 2 years and above experience in banking & finance/ customer relationship management.
- Well versed in English and Bahasa Malaysia
- Proficient in Microsoft office, Excel & PowerPoint. Basic knowledge in commanding Large Language Model (LLM) is preferred
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