Director of Agencies

Job Summary 

This role is tasked to develop and ensure execution of strategies in fulfilling the division sales aspirations; and to develop talents in delivering the business KPIs. 

Key Responsibilities 

• To formulate and execute strategies in developing and managing agencies of various nature within the regions. 
• To lead and drive agency transformation activities in area of supervision to develop a battalion of high productivity and discipline agency force by the standard of the Company. 
• To formulate strategies in achieving the agreed productivity level for all agencies in East Malaysia. 
• To formulate strategies to revive the spirit of competition amongst the agencies within area of supervision. 
• Drive recruitment of both organic and inorganic agency force in meeting business aspiration. 
• Transformation of agency culture in meeting the changes in recruiting landscape. 
• Collaborate with various functions within the division in achieving the new benchmarks set for years ahead. 
• Manage and create high performing team who is responsible in delivering Division’s goals, financial targets and that could meet the revolving business needs into the future. 
• To lead staffs at various levels to rebuild the sales momentum of aging agencies by assisting the agency leaders to groom younger agents to take-up the role as business driver. 
• Constant review of individual’s competencies, ensuring excellent standard of skills, knowledge and behaviour. 
• Identify performance gaps of individual, provides feedback and continuous guidance/coaching to maximize team’s performance and retention of talent. 
• Ensure effective communication with team and agency force, to provide updates on business development regularly. 
• Develop harmonious working environment between agencies force and internal staff. 
• Ensure adequate and efficient resources planning to support business needs and development. 
• Promote teamwork and support common effort of the Division. 

Key Requirements 

•  At least 5 years working experience in similar role 
• Result driven, able to achieve targets assigned and able to work independently 
• Good interpersonal skills, with the ability to manage and maintain relationship with agencies and management. 
• Well verse in both verbal and written communication skills – English in particular. 
• Ability to converse in Mandarin is an added advantage. 
• A team player. 
• Must possess own transport.