Specialization: IT OR COMPUTER SOFTWARE
Job description:
Essential Functions & Responsibilities: Primary Responsibilities: - Create Client and Server-based applications to manage data, display reports, and provide status indicators/dashboards for information systems.
- Undertake projects as needed for new software systems.
- Responsible for expert-level support on global applications for Energy Services and database systems.
- Perform troubleshooting and problem solving for issues related to application, Energy Services & system data and assist administrators (server admins, network admins, DB admins) in troubleshooting enterprise-level problems.
- Provide support for First Solar applications and Participate in a rotation of on-call support outside of normal office hours as necessary during critical times.
- Responsible for Incident/ Request management & Problem management.
- Responsible for system downtime tracking and prevention.
- Work with IT/Energy Services team to manage systems during system upgrades.
- Document recurring issues and present possible solutions.
- Interface with team members and stakeholders from other departments.
- Exercise effective communications levels and foster team building.
- Adhere to SDLC processes, standards, and compliance measures (SOx, etc.)
- Adhere to all safety procedures and good housekeeping standards.
- Perform other assignments as required.
Experience: - 4 years of work experience
Education: - Bachelor’s degree in Information Technology or related field or equivalent years of work experience
Required Skills: - Development and troubleshooting of (Windows/Web) based software solutions on multi-tiered architecture using Microsoft .NET Technologies C#, ASP.NET, MVC, ASP.NET Web API using Microsoft Visual Studio.
- Designing database tables with Normalization and develop SQL Stored Procedures, functions in SQL Server
- Development of Web apps using HTML5, CSS, jQuery and one of the JavaScript frameworks (Knockout JS, Angular/ReactJS/VueJS)
- Experience in SQL Server reporting services (SSRS) and SQL Server integration services (SSIS).
- Experience in developing, deploying, and supporting web applications on Azure Platform is a plus.
- Proven experience with software development life cycle, change management process, and version control packages.
- Object oriented languages.
- Proven ability and knowledge of computer technology.
- Excellent communication and organization skills.
- Logical troubleshooting.
- Proven interpersonal skills.
- Global experience providing tier three support in manufacturing is a plus.
- Python programming experience is a plus
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