IT ExecutiveLocation: Prai, Penang |
Job ID: IWE2 |
Specialization: IT OR COMPUTER HARDWARE Job description:
Job Responsibilities: · Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk · Update network applications as required · Maintain daily tape backup and off-site tape storage · Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment. · Conduct technology training for new users · Provide support to the Technology team · Conduct briefings and demonstrations for users to enhance system productivity · Assist in the development of training coursework and materials · Maintain and expand knowledge base in area of expertise · Attend course to develop and keep skills and knowledge current · Comply with continuing education requirements · Increase efficiencies, technical ability and interpersonal skills · Perform routine server monitoring and performance benchmarking · Monitor and remove virus, spyware and other non-authorized software · Complete special projects as requested. · To perform special task upon request from management · To co-ordinate with colleagues at all time to ensure smooth operation and instill team spirit to enhance productivity with minimum supervision · Any other responsibilities and authorities stated in company’s Quality Manual and Procedures
Job Requirements:
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