Specialization: IT OR COMPUTER NETWORK OR SYSTEM OR DATABASE ADMIN
Job description:
- Try level best to recover the system in the shortest reasonable time
- Respond to Customers’ concern and complaints in an adequate manner
- Have a sense for customer’s requirements and proactive thinking to turn the requirement into action
- Providing Support to Customers for the system installed (during and after office hours)
- Single point of contact between customer and back office level 2 support team located in Malaysia
- Assist in commissioning and deployment during project implementation phase, provide on site assistance
- Record incident / problem in CMMS
- Adequate trouble-shooting skill and has the capability to rectify the problem individually before engage level 2 support
- Provide regular system inspection & maintenance service on site
Apply Now
Back to Job Vacancies
|
