Sales Management Executive Assistant/Officer

Location: Jalan P Ramlee, KL
Job ID: CCB5

Specialization: FINANCE GENERAL OR COST ACCOUNTING

Job description:

Daily Sales Management:

  • Responsible in collecting ageing debt from the Mall tenants and to maintain good rapport with tenants to facilitate collections. 
  • Ensure prompt issuance of rental and other invoices. 
  • Collect tenants’ sales reports in timely manner for management reporting. 
  • Coordinate issue of collection reminders and replies to tenants’ queries. 
  • Notify and inform tenants on the due dates of monthly rentals as well as outstanding debts. 
  • Ensure all collection figures are updated in the tenancy management software. 
  • Reconciliation of tenant’s account with discrepancies or disputes and to take appropriate remedial action. 
  • Assist in lease administration pertaining to tenant turnover report, bank guarantees, public liabilities, and general insurance policies. 
  • Assist in the analysis of sales data provided by tenants to address the performance gaps and understand the current market and competitive environment. 
  • Assist in conducting credit checks on tenants and external parties before enter into any contract or agreement. 
  • Assist in improving the existing credit policies and procedures in line with overall Company policy. 
  • Coordinate with Sales Promotion department in ensuring that marketing initiatives support sales efforts are aligned to the business overall’s objectives. 
  • Assist in consolidating and preparing reports on monthly sales information, credit reports, and relevant statistics for Management’s review. 
  • Liaise with Advertising & Promotion Department to acquire information on promotion space and monitor collection of payments accordingly. 
  • Review rental rebate and issue credit note in a timely manner. 
  • Handle ad-hoc billing from fit-out and its applicable charges. 

Cash Management:

  • To responsible for counting the cash collections and verify against the system reports and reporting all variances. 
  • Generate and issues billings for utilities, A&P fund, etc. according to schedule date as per Tenancy Agreement. 
  • To prepare the daily cash count and reconciliation reports. 
  • To ensure prompt banking of collections. 
  • Follow up on the collection of monies owed from tenants and implementation of contractual terms. 
  • Update cash collections into the Company’s assigned software / system. 
  • Identify changes in payment patterns and propose action to avert indebtedness. 

IT Management:

  • Assists in managing IT resources and system for the Retail Mall and ensure smooth running of all servers and monthly processing deadlines are met as required. 
  • Liaise with Leasing Department to acquire tenancy agreements, monthly contracts and License Agreement for updating of relevant tenancy information into IFCA system. 
  • Provide assistance and support for the implementation and administration of tenancy management system and POS system. 
  • To involve in the planning of POS system and make sure all tenants to use it and reporting accurately. 
  • Attend to tenant’s queries or issues in furnishing their sales data to the Sales Management team. 
  • Provide technical guidance and support to the users. 
  • Work closely with the company appointed IT consultant to resolve user’s queries / issues, at the same time improve / upgrade the existing system interface / POS system. 
  • Ensure all IT processes carried out within the organization comply to the ICT policy and procedures. 
  • To assist in the IT service upgrade planning and execution. 
  • Recommend IT solutions as a strategic management tool towards higher productivity and cost efficiency. 
  • Support the operations of network infrastructure and security system within the Mall. 

 

 


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